BONER JUICE 30

This “At a Glance” summary is provided for convenience only and does not replace or override the full Refunds & Returns Policy available under the “Policies” section of our website.

Customers are required to review the complete Refunds & Returns Policy prior to concluding a purchase. By completing any transaction with PotAround, the customer expressly acknowledges that they have read, understood, and agreed to be bound by the full Refunds & Returns Policy and all applicable terms and conditions contained therein.

Inspection on Delivery

• Orders must be inspected immediately upon delivery.
• Contents must be reviewed in the presence of the courier.
• Any visible damage must be noted with the courier and reported within 24 hours.

24-Hour Claim Window

• All refund or return claims must be submitted within 24 hours of receiving your order.
• Claims submitted after 24 hours may not be considered.

When Returns May Be Considered

Returns will only be reviewed if:

• The item arrived damaged.
• The incorrect item was delivered.
• The product was defective upon arrival.

Supporting evidence is required.

Evidence Required

To initiate a claim, you must provide:

• Your order number
• Clear photographs of packaging and product
• Courier waybill
• Confirmation that inspection occurred in the courier’s presence

Incomplete claims will not be processed.

Non-Returnable & Non-Refundable Items

Due to hygiene, safety and regulatory considerations, the following items are strictly non-returnable:

Edibles

• All edible and ingestible products
• Perishable goods

Wellness Products

• Cosmetics
• Topical products
• Supplements
• Personal care or pharmaceutical-type items

Vapes & Devices

• Used or activated vapes
• Opened cartridges
• Products with broken seals or tampered packaging

Additional Exclusions

• Sale items
• Gift cards
• Hazardous or flammable items
• Products not in original condition

Shipping Costs

• Return shipping costs are the customer’s responsibility unless the error was caused by PotAround.
• Original shipping fees are non-refundable.

Refund Outcome

If approved, PotAround may offer:

• Replacement
• Store credit
• Refund to original payment method

All returns are subject to inspection and approval.

This “At a Glance” summary is provided for convenience only and does not replace or override the full Shipping Policy available under the “Policies” section of our website.

Customers are required to review the complete Shipping Policy prior to concluding a purchase. By completing any transaction with PotAround, the customer expressly acknowledges that they have read, understood, and agreed to be bound by the full Shipping Policy and all applicable terms and conditions contained therein.

Gauteng Deliveries

R150 flat rate

FREE delivery on orders over R5,000

1–2 business days

Outside Gauteng (Within South Africa)

R300 flat rate

2–4 business days (remote areas may take longer)

Cross-Border / International

Shipping quoted separately

Duties and taxes may apply

Order Processing

Monday–Friday (excluding public holidays)

Orders placed after 13:00 processed next business day

Discreet Packaging

All orders shipped securely and discreetly

 This “At a Glance” summary is provided for convenience only and does not replace or override the full Refunds & Returns Policy available under the “Policies” section of our website.

Customers are required to review the complete Refunds & Returns Policy prior to concluding a purchase. By completing any transaction with PotAround, the customer expressly acknowledges that they have read, understood, and agreed to be bound by the full Refunds & Returns Policy and all applicable terms and conditions contained therein.

Inspection on Delivery

Orders must be inspected immediately upon delivery.

Contents must be reviewed in the presence of the courier.

Any visible damage must be noted with the courier and reported within 24 hours.

24-Hour Claim Window

All refund or return claims must be submitted within 24 hours of receiving your order.

Claims submitted after 24 hours may not be considered.

When Returns May Be Considered

Returns will only be reviewed if:

The item arrived damaged.

The incorrect item was delivered.

The product was defective upon arrival.

Supporting evidence is required.

Evidence Required

To initiate a claim, you must provide:

Your order number

Clear photographs of packaging and product

Courier waybill

Confirmation that inspection occurred in the courier’s presence

Incomplete claims will not be processed.

Non-Returnable & Non-Refundable Items

Due to hygiene, safety and regulatory considerations, the following items are strictly non-returnable:

Edibles

All edible and ingestible products

Perishable goods

Wellness Products

Cosmetics

Topical products

Supplements

Personal care or pharmaceutical-type items

Vapes & Devices

Used or activated vapes

Opened cartridges

Products with broken seals or tampered packaging

Additional Exclusions

Sale items

Gift cards

Hazardous or flammable items

Products not in original condition

Shipping Costs

Return shipping costs are the customer’s responsibility unless the error was caused by PotAround.

Original shipping fees are non-refundable.

Refund Outcome

If approved, PotAround may offer:

ReplacementStore credit

Refund to original payment method

All returns are subject to inspection and approval.